Terms of Service 

These Terms of Service outline how we will communicate with you. For more information about how we use your contact information, please view our Privacy Policy. 

Narrow Leaf Woodworks may communicate with you via telephone, text message, email, or other electronic or written means
 

SMS and Phone Call Privacy Policy
 

SMS/Text Messaging

Narrow Leaf Woodworks (“we,” “us,” or “our”) is committed to protecting your privacy. This Terms of Service  explains how we collect, use, and safeguard your information, including information collected in connection with our SMS (text messaging) communications. For information about our Privacy Policy, please click this link.
 

 

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Email address

• Mailing address

• Mobile phone number

This information may be collected when you:

• Complete forms on our website

• Submit inquiries or applications

• Register for events

• Communicate with us directly

SMS Communications

Consent to Receive Text Messages

By providing your mobile phone number and explicitly opting in (for example, by checking a consent box on a form), you agree to receive SMS messages from Narrow Leaf Woodworks. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.
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Types of Messages You May Receive

Messages may include both informational and promotional content, such as:

• Work updates and status notifications

• Bill collection-related communications

• Promotional and sales messages 

Message frequency may vary. You may receive multiple messages per week depending on your engagement with us.
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How You Opt In

You may opt in to receive SMS messages by:

• Submitting forms on our website and selecting the SMS consent option

• Registering for events and opting into text communications

• Providing consent during the inquiry process

Communicating with us and agreeing to receive follow-up messages
 

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

 

Carrier Disclaimer

Message delivery is subject to your mobile carrier’s network availability and is not guaranteed. Supported carriers, message types (including short code, 10DLC, or toll-free), and compatible devices may vary.Carriers are not liable for delayed or undelivered messages.
 

 

Eligibility

• By participating in this program, you confirm that:

• You are the authorized user of the mobile number provided

• You have the authority to consent to receive SMS messages at that number
   

Acceptable Use

You agree to use this service only for lawful purposes and not to misuse, disrupt, or interfere with the messaging service.

 

Privacy

Your information will be handled in accordance with our applicable Privacy Policy. For more information, please review our Privacy Policy.
 

Information Collected for SMS Communications

When you opt in to receive SMS messages, we may collect:

• Your mobile phone number

• Your name

• Information related to your inquiry, application, or engagement with us
   

How We Use SMS Information

We use your information to:

• Send communications related to work done by us

• Provide updates and reminders

• Share event information

• Send promotional and marketing messages (where consent has been provided)

• Respond to inquiries and provide support

Sharing of SMS Information

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their marketing purposes. We may share your information with trusted service providers (such as messaging platforms) solely for the purpose of delivering SMS communications.

 

 

Opt-Out of SMS Communications

You may opt out of receiving text messages at any time by replying:

• STOP to unsubscribe

• HELP for assistance

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
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Retention of SMS Data

We retain SMS-related information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. When no longer needed, we securely delete or anonymize the information.

 

How We Use Your Information

We may use your information to:

• Provide and improve our services

• Communicate with you

• Process job orders, requests and other work related to the services we provide

• Respond to inquiries

• Comply with legal obligations
   

Your Privacy Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

To make a request, please contact us using the information below.

You may also opt out of SMS communications at any time by replying STOP.

 

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
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Contact Us

If you have questions about this Policy or your data, contact us at:

Email: aaron@narrowleafwoodworks.com
Phone: (505) 255-1667

 

Phone Call Communications

Consent to Receive Phone Calls

By providing your phone number to Narrow Leaf Woodwork you consent to receive phone calls from us, which may include calls made using automated technology, artificial intelligence (AI)-assisted systems, and/or prerecorded or artificial voice messages.

These calls may be made for informational or promotional purposes related to:

• Work updates and status notifications

• Bill collection-related communications

• Promotional and sales messages 

Consent to receive phone calls is not a condition of purchase.

AI-Assisted Calling

Some calls may be conducted or supported by automated systems or AI-assisted technology. These technologies may be used to:

• Provide information

• Route calls or assist representatives

• Deliver prerecorded or partially automated messages

You may request to speak with a live representative at any time during a call, where applicable.

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Call Recording and Monitoring

Phone calls with Narrow Leaf Woodwork may be recorded and/or monitored for purposes such as:

• Quality assurance

• Training and evaluation

• Record-keeping and compliance

By engaging in a call with us, you acknowledge and agree that the call may be recorded, where permitted by applicable law.

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How We Use Call Information

Information collected during phone communications may be used to:

• Respond to inquiries and provide support

• Assist with admissions and enrollment processes

• Improve our services and communication practices

• Maintain records of interactions
   

Opt-Out of Phone Calls

You may opt out of receiving phone calls at any time by:

• Informing the caller during any call

• Contacting us using the information provided below

• Following any opt-out instructions provided during the call

We will process opt-out requests in accordance with applicable law.
 

 

Sharing of Call Information

We do not sell or share your phone number with third parties for their marketing purposes.

We may share information with trusted service providers solely for the purpose of facilitating communications and services on our behalf.
 

 

Call Frequency

The frequency of phone calls may vary depending on your interaction with us, including your inquiry status, application progress, or engagement with our programs.
 

 

Compliance with Applicable Laws

We strive to comply with all applicable laws and regulations related to phone communications, including the Telephone Consumer Protection Act (TCPA) and other relevant regulations governing automated calls, prerecorded messages, and call recording.
 

Changes to Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date.

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Contact Us

If you have any questions or concerns about this Policy, please contact us through the contact form on our website, or using the  contact information below:
Narrow Leaf Woodworks
100 El Pueblo Rd NW Unit A, Albuquerque, NM 87114
(505) 255-1667
aaron@narrowleafwoodworks.com